Support Page Content
CSU Learn & Required Training
(provided by SumTotal/Skillsoft) is the online learning management system used by all ¶¶Òõ¶ÌÊÓÆµ employees for mandatory compliance training. Beyond compliance, CSU Learn offers over 11,000 professional development courses, 22,000 books, and 65,000 videos on leadership development, business skills, technology and developer tools, and career journeys. Explore these resources to enhance your skills and knowledge!
Sacramento State has teamed up with CSU Learn and LinkedIn Learning to offer employees 24/7 access to high quality online trainings. Courses are taught by industry experts and new content is updated daily.
Accessing CSU Learn
Employees log in to the and select to enter their personalized training hub.
- Do not use mobile devices (e.g. iPad, cell phone) to complete training as they are not supported and will not register completion.
- : Use only Google Chrome or Mozilla Firefox to access CSU Learn. Do not use Internet Explorer, Safari, or Microsoft Edge. Using browsers other than Chrome and Firefox may result in the system not registering training completion.
CSU Learn Service Request
Need help? Please enter a service ticket using the button below, and a member of the L&D team or the Chancellor's Office will assist you.
Please include:
- The name of the course you are having issues with
- Your name, email, and best way to contact you
- Whether you are using a ¶¶Òõ¶ÌÊÓÆµ issued computer or personal computer
- Whether you are using a PC or Mac, which browser, and let them know whether or not you have enabled pop-ups
Compliance Training Requirements
Employees of Sacramento State are required to complete several mandatory trainings to be in compliance with federal and/or state law, and ¶¶Òõ¶ÌÊÓÆµ policy. Employees may also be assigned additional trainings based on their specific role and duties.
Please use the link below to review the list of mandatory compliance trainings assigned to employees, when they are assigned, how long employees have to take the trainings, and how often the trainings must be repeated to remain in compliance.
Compliance Training Assignment
- Mandatory trainings are auto-assigned by CSU Learn, and employees receive emails from the system with training links and instructions.
- Employees receive email reminders until the course is recorded as completed.
- When an employee is due to complete a training again (called recertification), the employee will receive an email from CSU Learn approximately 30 days prior to the expiration date of the certification.
- Email reminders are sent each week until the training is completed.
- In the event certification expires, the employee will receive expiration notices with requests to complete the course to remain in compliance.
CSU Learn FAQs
Employees can find answers to commonly asked questions about CSU Learn in the following ServiceNow library articles and links from the CSU's Tutorial site:
Using CSU Learn
- How to Register for a Class
- - Guide for managers on how to monitor compliance training progress for direct reports
Accessing CSU Learn
Transcripts and Completion Certificates
Error Messages
FAQ Corner
- to complete my compliance training?
- Is it true that you (e.g., iPad, cell phone)? And do you have recommended browsers?
- Are there some courses that have a ?
- What is the of compliance training courses?
- Do you have an I can copy and send my employees?
- Is there a where I can view the status of my employees that report to me in CMS-HR?
Help for Supervisors, Managers and Department Chairs
End Training Notifications for Separated Employees
Submit a to separate employees, which will end training notifications.
CSU Learn obtains employee data from CHRS through nightly loads. Since CHRS is the system of record for active/inactive employee statuses, an employee's active status must be updated in CHRS before the change will flow into CSU Learn.
- All Employees - Departments are required to submit a via Onbase to separate the employee. For detailed instructions, see the Separation Process web page.
- Student Employees - As with other employees, departments must also separate student employees. We encourage departments not to rely on the annual mass termination process (June for regular student assistants, September for Bridge Student Assistants) as this process is intended only to clean up records for student employees that departments missed separating.
Skills Bundles and Career Journeys in CSU Learn
CSU Learn Bundles
CSU Systemwide Learning and Development has curated a variety of learning bundles on various topics such as building relationships, teams and hybrid teams, communication, problem solving, decision making, and others.
To access learning bundles
- Once logged into CSU Learn, click on Library.
- Under Topics, click on CSU's Professional Development.
- Click on the name of the learning bundle that interests you to view courses related to that topic.
CSU Learn Career Development Journeys
Employees wishing to develop skills used in a particular career are welcome to participate in an online Career Development Journey. There are over 40 career-specific journeys available for employees to discover. Each journey is a series of fun, interactive courses focused on skills development for a particular career path.
To access career journeys
- Once logged into CSU Learn, click on Library.
- Under Topics, select Skillsoft Percepio Content.
- Select Filters, then click on Journey.
- Scroll through the Journeys to identify the relevant career.
- Click on the three dots to the left of the Journey title and choose Start.
Campus Partners
Contact learn-dev@csus.edu to talk through the background for the assignment. Assignments must be required by the CSU and/or ¶¶Òõ¶ÌÊÓÆµ and have gone through an approval process.
- Contact learn-dev@csus.edu to talk through the background for the training assignment. Assignments must be required by the CSU and/or ¶¶Òõ¶ÌÊÓÆµ and have gone through an approval process.
- Email servicedesk@csus.edu and ask IRT to assign the ticket to Yuan Liu.
- ¶¶Òõ¶ÌÊÓÆµ
If you lead a summer camp, youth program, sports program, housing program - this section is for you. In a hurry? Go to the Steps below.
In CSU Learn, assignment audiences control who is assigned training, which courses, tracking completions vs. incompletes, and reporting. It is the key to monitoring the completion of training. Audiences connect three separate components:
- Selected volunteers, ¶¶Òõ¶ÌÊÓÆµ students and employees
- Course or courses to be assigned (called "learning activities")
- Reports track the assignment and completion of training; whom will receive the report via email, and the frequency (e.g. weekly, monthly, quarterly, annually)
Prepare
- Learn the Audience Name (and code) for your report. This is likely the name of your report.
- Example: audience name: "YPP Squirrel Team Audience"; and code: CSUS-AUDI-ATH-SQUIRREL-TEAM
- Learn which course/courses are included in the audience.
- Example: New course
- Establish report recipients and frequency in order to automate report generation.
- Example: Frequency is weekly; Email to ___@csus.edu
- Names and ¶¶Òõ¶ÌÊÓÆµ Emails to be assigned the training, by adding or deleting them from the audience
- Prepare an excel sheet or document with the following information: First Name, Last Name, ¶¶Òõ¶ÌÊÓÆµ Email (required), Add or Delete (in order to assign or un-assign training).
- Attach the list as needed in the request by selecting the "Add Attachments" icon in the request. You may need to save the file to your computer first and then add it.
- Or, if your list is short, simply type it into the service ticket description.
Steps
- Learn to add or delete users from an "audience" that assigns training and emails reports to the program director
- Watchlist: Please add learn-dev@csus.edu to the Watchlist.
- . (For ¶¶Òõ¶ÌÊÓÆµ, most CSU Learn requests for changes and system administration are now managed through the Systemwide L&D team.)